Scoop Scholars Terms of Service
Last Updated: March 2026
Welcome to Scoop Scholars. By accessing our website, requesting services, or communicating with us, you agree to the following Terms of Service.
1. Services
Scoop Scholars provides residential dog waste removal and yard sanitation services to homeowners in Austin, Texas and surrounding communities. Services may include recurring weekly or bi-weekly cleanups, as well as one-time yard cleanups.
Service availability may vary depending on location, weather conditions, and scheduling availability.
2. Scheduling & Yard Access
Customers are responsible for ensuring that our technicians have safe access to the service area during scheduled visits.
Customers agree to:
• Keep gates unlocked or accessible during service windows
• Ensure pets are secured if necessary for technician safety
• Inform us of any hazards or special conditions in the yard
If our technicians cannot safely access the yard during a scheduled visit, the visit may be skipped.
3. Payments & Billing
Payment is required for services provided. Recurring services may be billed automatically depending on the service plan selected.
Prices and service offerings may change at any time. Customers will be notified of significant pricing changes when applicable.
4. SMS Messaging Terms
By submitting a service request form, contacting us, or providing your phone number, you consent to receive SMS text messages from Scoop Scholars regarding:
• Service estimates
• Scheduling updates
• Appointment reminders
• Promotions
• Customer service communications
Message frequency may vary depending on your service needs.
Message and data rates may apply depending on your mobile carrier.
You may opt out of receiving text messages at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.
5. Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages.
6. Age Requirement
You must be at least 18 years of age to request or purchase services from Scoop Scholars.
7. Service Guarantee
Scoop Scholars strives to provide reliable and thorough service. If waste is missed during a scheduled visit, customers may notify us within 24 hours and we will work to address the issue as soon as possible.
8. Limitation of Liability
Scoop Scholars is not responsible for damages caused by unsafe yard conditions, aggressive animals, or other hazards outside of our control.
9. Changes to Terms
Scoop Scholars may update these Terms of Service periodically. Updates will be posted on this page with the revised date.
Continued use of our services after updates constitutes acceptance of the updated terms.
10. Privacy Policy
For information about how we collect, use, and protect personal information, please review our Privacy Policy.
11. Contact Information
If you have questions about these Terms of Service, please contact us:
Scoop Scholars
Phone: (737) 252-5881
Email: info@scoopscholars.com
Serving Austin, Liberty Hill, Georgetown, Cedar Park, Round Rock, and surrounding areas.